Il y a deux semaines, j'ai voyagé via Air Serbia de Belgrade à Vienne et retour. Depuis l'épidémie de Covid, c'était mon premier vol sur l'ATR, et j'avais hâte de découvrir la nouvelle série 600. J'ai acheté le billet en utilisant l'application mobile Air Serbia pour la première fois. D'après ce que j'ai vu, le coût du billet était environ 10 % moins cher sur l'application mobile que sur le site Web (avec un profil Web), mais le coût du siège et des bagages enregistrés était moins cher sur le Web - une différence mineure mais notable. L'application mobile a rendu l'enregistrement assez simple, mais j'ai dû utiliser le site Web pour le faire pour le voyage de retour car, pour une raison quelconque, l'application n'a pas reconnu les informations de vol et a renvoyé une erreur.
Depuis que j'ai reçu un message d'Air Serbia m'informant que je devais arriver plus tôt à l'aéroport en raison de travaux à l'aéroport Nikola Tesla de Belgrade, je suis arrivé environ 2,5 heures plus tôt. Même s'il y avait déjà un embouteillage devant l'aéroport, les choses allaient nettement mieux dans la zone d'enregistrement. Étant donné que la majorité des vols ce jour-là étaient programmés entre 6 et 7 heures du matin, la nouvelle zone avec les comptoirs d'enregistrement a l'air plutôt bien et n'était pas surpeuplée. J'ai vu des informations indiquant que l'enregistrement s'effectue dans l'ancienne zone du Terminal 2 entre 23h00 et 23h00. et 5h du matin
Malheureusement, à l'étage supérieur, où se trouvent les passeports et le contrôle de sécurité, les choses étaient très différentes. La ligne de passagers atteignait pratiquement les escaliers et se trouvait dans une très petite zone qui était lambrissée. Au fur et à mesure qu'il continuait, il s'est divisé en plusieurs lignes ou soi-disant serpents. Heureusement, le jour de départ du voyage était un mardi, il n'y avait donc pas trop de monde ; cependant, je ne sais pas comment ce sera en été. Il a fallu 35 minutes au total pour passer à la fois le contrôle des passeports et le contrôle de sécurité. La construction de la nouvelle boutique hors taxes est à l'origine du contrôle de sécurité, il est donc possible qu'une fois les travaux terminés, cette zone soit encore agrandie. Comme j'ai été averti par le personnel de sécurité qu'il était interdit de prendre des photos, j'ai réussi à prendre une photo, et je n'ai pas pris de photos des installations de l'aéroport de plus.
L'embarquement s'est fait par la porte de bus C10b, située au rez-de-chaussée du nouveau terminal. Il y avait 54 passagers à bord, ce qui représente un coefficient de remplissage de 75 %. ATR 72-600, YU-ALY, un avion de huit ans avec 72 sièges en cuir noir, a opéré le vol. Il y a une différence notable dans l'apparence de la cabine par rapport aux versions précédentes de l'ATR de la flotte JU, notamment en termes de bruit. Cependant, je maintiendrais mon rapport précédent selon lequel le YU-ALV était l'un des avions les plus confortables avec lesquels j'ai volé en termes de confort des sièges. Étant donné que le vol n'a duré qu'un peu plus d'une heure, le siège pêche était acceptable. En raison du retard de 15 minutes de notre départ, nous avons eu 15 minutes de retard en arrivant à Vienne. De l'eau pour bébé et des biscuits Nobilica ont été servis pendant le vol, et l'équipage était professionnel. Les produits Elevate Deli & Bar étaient disponibles, cependant, je n'ai vu aucun passager passer de commande.
Deux jours plus tard, l'ATR roumain Air Connect, qu'Air Serbia loue depuis mars, devait effectuer le vol retour JU605. Lorsque je me suis enregistré le matin, l'avion avait déjà volé à Prague et devait voler à Vienne dans la soirée. Cependant, alors que je m'apprêtais à partir pour l'aéroport, j'ai vu que l'avion volait sous le nom de JU152 vers Budapest, avec un retard de 4 heures (il a décollé à 17 heures de Belgrade). J'ai supposé certains changements d'équipement étant donné qu'Air Serbia n'a pas envoyé de message informant les passagers du retard et que le vol semblait être à l'heure sur le site Web de l'aéroport de Vienne. Au moment de mon arrivée, l'aéroport était quasiment vide, en particulier la partie du Terminal 1, section D, où seuls des vols vers Belgrade et Tel-Aviv étaient prévus pour les heures du soir. En conséquence, la sécurité et le contrôle des passeports ont été terminés plus rapidement que je ne l'avais prévu, en quelques minutes.
Il est devenu évident que le vol serait retardé à l'approche de l'heure d'embarquement, mais ni les agents d'enregistrement ni aucune information ne s'étaient présentés. Le panneau d'information a annoncé une nouvelle heure, 22h40, à 21h. quand nous étions censés être dans les airs. Il s'agissait de fausses données car l'avion a quitté Belgrade à 21h20, il ne pouvait donc pas décoller de Vienne à ce moment-là. Il y avait environ 15 passagers en transfert sur le vol, la plupart d'entre eux se rendant à Larnaca et en Russie, il était donc évident qu'ils craignaient d'arriver à l'heure. Particulièrement parmi les voyageurs se rendant à Kazan, étant donné que le vol suivant n'était pas avant trois jours. Je dois préciser que la majorité des commerces et restaurants de l'aéroport fermaient à 21h00.
Après 2 heures et 45 minutes de retard, nous avons finalement décollé, 30 minutes avant minuit. Je peux dire que l'Air Connect ATR 72-600 (YR-ACB) âgé de 8 ans, qui a été opéré sur ce vol, était en parfait état. Je tiens à souligner l'espace pour les jambes, qui était plus qu'excellent. L'avion semblait avoir 2 sièges de moins que l'avion d'Air Serbia sur mon vol d'arrivée, pour autant que je sache. Je ne connais pas le facteur de charge exact sur ce vol, mais je dirais qu'il était entre 70 et 80 % plein. Il était intéressant d'écouter l'équipage (tous deux masculins) s'adresser aux passagers en anglais, en roumain, et notamment en serbe et en allemand. L'équipage était également assez sympathique. Leur dévouement était particulièrement évident lorsqu'une femme avec deux enfants a dû être séparée en raison d'une disposition ATR 2-2. Le commandant de bord ne s'est pas adressé aux passagers via l'AP pendant tout le vol et nous n'avons obtenu aucune information sur les raisons du retard. Le reste du vol s'est déroulé sans incident et comprenait le service habituel.
Quarante minutes après minuit, avec la turbulence modérée causée par des vents forts, nous avons atterri à l'aéroport Nikola Tesla de Belgrade. À mi-chemin de la piste, l'ATR s'est immobilisé, a fait demi-tour et a fait marche arrière vers la sortie de piste la plus proche, qui se trouvait juste en face de la porte A1. Une procédure à laquelle j'ai eu la chance d'assister pour la première fois à l'aéroport de Belgrade. Nous nous sommes garés derrière la porte A4. Le chef de cabine a demandé aux passagers de rester assis des rangées un à dix, en raison de l'équilibre de l'avion, mais bien sûr, tout le monde a sauté immédiatement. Ensuite, nous avons été conduits en bus jusqu'à l'entrée de la porte A4. Le contrôle des passeports était désert, alors j'ai rapidement traversé.
Le voyage ne s'est pas terminé là, cependant. Il était complètement impossible de trouver un taxi disponible. En conséquence, une file d'attente de passagers (je suppose également d'un vol précédent) s'est formée à la station de taxis improvisée sur le parking à côté des arrivées, exposée aux rafales de vent de Košava sans aucun abri. Et ainsi de suite pendant près d'une heure.
Et pour finir, un petit spotting depuis la terrasse visiteurs de l'aéroport de Vienne : Korean Air, Queen of the Sky Boeing 747F, Turkish Boeing 787 Dreamliner et Georgian Airways Boeing 737-700, China Airlines Airbus A350, et Air Serbia ATR 72- 600 YU-ALY.
Partagez votre expérience de voyage en soumettant un rapport de voyage à exyu@exyuaviation.com
FAQs
Is it safe to fly with Air Serbia? ›
After careful evaluation and feedback from the airline and aviation industry AirlineRatings.com has upgraded its seven-star safety rating system to give more importance to IOSA and this move elevates Air Serbia up to 7-stars – the highest ranking.
What is the dress code for Air Serbia? ›Passengers under the age of 18 must be accompanied by an adult who is over 18. The Lounge dress code is business casual. Air Serbia will deny entry to individuals who are not adequately clad (e.g. people in beachwear, sports clothes, flip-flops, sleepwear, etc.)
How do I contact Air Serbia? ›- Toll-free number for calls from the U.S. + 1 (888) 3909847.
- For calls from the U.S. + 1 (718) 7258642.
- For calls inside Serbia 0800 111 528.
- For calls abroad +381 11 311 2 123.
airserbia.com
Cancellation fees depending on fare conditions. Cancellation fees for travel from the U.S. can range between 250 USD and 500 USD, while for travel to the U.S. fees can range between 160 EUR and 500 EUR.
The area of Southern Serbia bordering Kosovo has unexploded landmines and other remnants of war. Only use well-known roads or paths. To stay safe in southern Serbia, only use well-known roads and paths and be alert to uncleared landmine warning signs.
How many luggages are allowed on Air Serbia? ›| Economy class | Business class | |
|---|---|---|
| age 12+ age 2-12 | 1 bag (max) | 2 bags (max) |
| Maximum baggage dimensions (including handles, pockets and wheels) | 40 × 23 × 55 cm (Length × Width × Height) | |
COVID test is not required when arriving in Serbia.
Can we wear jeans to flight? ›You should always bring jeans with you on your trip because they go with almost everything. But you should not wear skinny or tight jeans while flying. All that time you're sitting on a plane, especially one that is over ten hours, will make your skinny jeans feel very uncomfortable.
Can I wear shorts in Serbia? ›Expect to be doing laundry 1-2 times per week during your trip, so bring enough to cover half a week (plus you'll be wearing one as well). 1-2 pairs of shorts: Summer in Serbia can be brutally hot, and in this situation, you will be happy to have some shorts. Just avoid shorts that look overly touristy.
Does Air Serbia have free WIFI? ›Airbus A330-200 (332)
The aircraft features comfortable Business Class and Economy Class seating. Each seat offers an inflight entertainment monitor which provides access to films, television programs, games, and music. Access to the internet is available via Air Serbia's Wi-Fly, Wi-Fi service.
Is Belgrade good for tourists? ›
Belgrade is no hidden secret among the Balkan backpacker crowd as it has become notorious in the past years as one of Europe's top party destinations, and in that aspect, it certainly does not disappoint. But is Belgrade worth visiting for those with slightly higher budgets? Absolutely.
Does Air Serbia have delays? ›Air Serbia Flight Delay Compensation
While airlines like Air Serbia make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Air Serbia flight delays.
Cancelling a Ticket Reservation or Purchase within 24 hours of Booking. For airline tickets that are purchased at least seven days before a flight's scheduled departure date and time, airlines are required to either: allow consumers to cancel their reservation and receive a full refund without a penalty for 24 hours, ...
Do I have to pay if my flight is Cancelled? ›In the United States, airlines are not required to compensate passengers when flights are delayed or cancelled. Compensation is required by U.S. law only when certain passengers are “bumped” from a flight that is oversold.
Do I lose my money if I cancel a flight? ›For the most part, if you book a nonrefundable fare — the most common fare type — you'll receive a credit or voucher for a future flight. However, you'll find that some airlines charge a fee to cancel, and they might base the fee on how far in advance you cancel.
Is Serbia visa free for US citizens? ›U.S. citizens do not need a visa to stay in Serbia for up to 90 days within a 180-day period. If you want to stay in Serbia longer than 90 days during any 180-day period, you must apply for a temporary residence permit at the local police station with authority over the place you are staying in Serbia.
Do Americans need visa for Serbia? ›Entry, Exit and Visa Requirements
U.S. citizens do not need a visa to enter and stay in Serbia for up to 90 days. It is important to enter and exit Serbia using the same passport. U.S. citizens who also hold Serbian citizenship should always enter and exit Serbia on their Serbian passport.
- Valid passport. ...
- Two photos. ...
- Application form. ...
- Fee payment. ...
- Travel medical insurance. ...
- Bank statements. ...
- Proof of booked flight itinerary. ...
- Accommodation proof in Serbia.
DECLARE CASH OR OTHER PORTABLE MONETARY INSTRUMENTS
Foreign currency may be freely brought into Serbia. That means that you may bring into Serbia as much money as you wish, but if it is more than EUR 10.000 (in dinars or other foreign currency), your duty is to declare it to Customs.
Checked baggage/hold luggage allowance (no fee)
In Economy Class, passengers are allowed one bag with a maximum weight of 23kg/50lb. Passengers flying in Business Class are allowed two bags with a maximum weight of 32kg/70lb.
Can we carry 2 bags in flight? ›
30kg allowance per person (2 piece only), basis the sector.At the airport, INR 2000 per piece will be chargeable. Additional excess baggage charges may apply. *Disclaimer: For flights under Vande Bharat Mission, the baggage allowance will 25kg (check-in baggage) +7kg (hand baggage).
What Covid test is required before travel? ›Travellers from the UAE need to undergo an RT-PCR test for COVID-19 only if required by the destination country.
Is it better to wear tight or loose pants on a plane? ›“When you're traveling on a plane, loose clothing is best,” he says. “You'll be more comfortable and you won't have to worry about circulation issues.” Tight clothes are not only restricting but can also affect your circulation, especially when flying long-haul.
Do you have to wear sneakers on a plane? ›There are occasions when it is OK to remove footwear on flights. “When flying domestically, feet should remain on the floor,” says Zariffe. “There is no need to turn your seat into a bedroom or lounge chair.” But taking shoes off on long-haul flights is acceptable.
What does Serbia need to advance? ›Serbia needs a win to advance, while Switzerland can be more conservative in this pressure-packed situation. Kickoff from Doha is scheduled for 2 p.m. ET. Serbia are +155 favorites on the money line (risk $100 to win $155) in the latest Serbia vs. Switzerland odds from Caesars Sportsbook.
Can girls wear shorts in Europe? ›Can you wear shorts in Europe? Yes, you can. However, most Europeans only wear them when on vacation and in more outdoorsy settings, on the beach, or while sightseeing in more rural areas. Most Europeans would not wear them when going out for dinner, inner-city sightseeing, or during city tours, wine tastings etc.
Should I wear shorts on an international flight? ›A flight attendant has shared his top rules for air travel - and wearing shorts is a big no-no. Taking to TikTok, Tommy Cimato, from Arizona, explained that while people may want to be comfy while flying, shorts should be the last option. He said: 'Don't or try not to wear shorts when you're on an airplane.
Can I use my cell phone in Serbia? ›Having a local SIM card will help you stay connected and save money. Serbia is not part of EU countries - so new rules on roaming and Internet rates does not apply here... Many mobile phone users suffer so-called “bill shock” from using mobile phones and internet while holidaying in Serbia.
Does Air Serbia have charging ports? ›The Air Serbia Airbus A319 doesn't have seatback screens, is not equipped with WiFi internet and doesn't even feature power sockets or USB charging ports.
Can I get free internet on the plane? ›JetBlue bills itself as the only major airline to offer, "free, high-speed Wi-Fi at every seat, on every plane." The in-flight satellite service is provided by Viasat, and passengers can use it to browse the web, send messages and emails or stream video.
Is English widely spoken in Belgrade? ›
Which Foreign Languages Are Spoken In Serbia? When we are talking about non-Balkan or Slavic foreign languages, English is by far the most popular foreign language spoken and studied in Serbia.
Does Belgrade speak English? ›Most young people in Belgrade speak relatively good English. The older generations normally know some German, sometimes Russian and French.
Is water drinkable in Belgrade? ›BASIC INFORMATION – BELGRADE
Electrical outlets are standard European. Tap water in Belgrade is safe to drink.
Why is Serbia so polluted? Serbia's air pollution stems from a range of sources, with Serbia's reliance on lignite and coal-fuelled power stations one well known cause from the energy sector, in addition to the burning of solid fuels (such as coal and wood) to heat homes.
Why is Belgrade airport closed? ›Belgrade Nikola Tesla Airport has been closed for all commercial flights , the government said in a statement, in a bid to stem the outbreak of the coronavirus Covid-19. The measure will affect both Air Serbia and Wizz Air, which are based at the airport.
Why does Belgrade have bad air? ›Unregulated, or at least poorly regulated emissions from all manner of industrial facilities, aged vehicles running on lower quality fuel as well as the burning of organic material all contribute to the extremely high pollution levels.
How long can a flight be delayed before compensation? ›However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.
What happens if the airline cancels my flight? ›If an airline cancels your flight for any reason, the Department of Transportation requires them to offer a refund to all affected passengers, even those who bought a nonrefundable ticket. Policies around delays, however, are set by individual carriers.
How long can a flight be delayed before it is Cancelled? ›There is no specific time limit for how long an airline can delay a flight, as it depends on the reason for the delay.
What happens if you miss a connecting flight because of a delay? ›If you miss your connecting flight due to a delay, the airline will rebook you on the next available flight without charging any fee, as long as the connecting flight is part of the same booking. If you are on two separate bookings, you may have to pay for the rebooking or find another flight yourself.
What happens if my first flight is delayed and I miss my connecting flight? ›
If a delay in your first flight is the reason you're missing your connection, don't worry too much. Usually, most airlines will rebook you on the next flight, and that too for free. Although, you might have to fly on standby depending on seat availability. Some airlines, in fact, automatically rebook you.
What happens if you miss your flight without Cancelling? ›Depending on the airline, travelers may be charged a rebooking fee to get on another flight. Some airlines may also charge the difference in airfare — meaning a missed flight can be a costly inconvenience.
Is it better to cancel a flight or change it? ›If you purchased a round-trip flight and need to change the first leg to a different day, your best bet will likely be to pay the change fee and book a new flight. If you only need to change the return portion of a round trip, however, it may be cheaper to book a new one-way flight than to pay the cancellation fee.
What is the cancellation charge for international flights? ›For international flight bookings a standard fee of Rs 1250 per person would be charged for online cancellation and 2250 for any offline cancellation, over and above the airline's own cancellation charge.
Why are refundable flights so expensive? ›As the name suggests, refundable tickets are fully refundable, meaning you'll get the cash back (not a flight credit). To gain this convenience, you'll need to pay a premium, which makes these tickets more expensive than nonrefundable airline tickets.
Is there a risk of Covid during air travel? ›Air travel
Because of the high air flow and air filter efficiency on airplanes, most viruses such as the COVID-19 virus don't spread easily on flights. Wearing masks on planes has likely helped lower the risk of getting the COVID-19 virus on flights too.
Air Serbia is the national airline of the Republic of Serbia, the successor of the first national airline, Aeroput, established in Belgrade in 1927.
What is the risk of catching COVID on a flight? ›A study by MIT scholars estimates that from mid-2020 through early 2021, the probability of getting Covid-19 on an airplane surpassed 1 in 1,000 on a totally full flight lasting two hours at the height of the early pandemic, roughly December 2020 and January 2021.
How long are flights usually delayed? ›Sometimes they are short. Other times they can last for up to several hours or even a day. If you're on a delayed flight, it's helpful to know your rights as a passenger. In case of a several hour-long flight delay, airlines are liable to offer a refund if you want to cancel the flight.
Who should not travel by air? ›recent operation or injury where trapped air or gas may be present in the body (e.g. stomach ,bowel, eyes, face, brain) severe long term diseases that affect your breathing. breathlessness at rest. unresolved pneumothorax (punctured lung)
How can I avoid getting Covid on a plane? ›
"My advice around international travel is to wear masks if you are in a crowded indoor space — not just on the airplanes but boarding, security lines and anywhere else that it's crowded," says Dr. Malani.
Can you bring food on a plane during COVID? ›Solid food items (not liquids or gels) can be transported in either your carry-on or checked bags. Liquid or gel food items larger than 3.4 oz are not allowed in carry-on bags and should be placed in your checked bags if possible.
What is economy standard on Air Serbia? ›ECONOMY STANDARD fare envisages one piece of hand and one piece of checked-in baggage up to 23 kg. You are also given the possibility of changing travel dates for a fee, as a choice of ancillary services subject to additional fees.
How many stars does Air Serbia have? ›Air Serbia is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service.
Who owns Serbian Airlines? ›Wearing a high-quality mask or respirator is most beneficial when: You are in crowded or tight spaces with poor ventilation like airport jetways, airplanes when the ventilation system is off, seaports, or when in close-contact situations like on a train or bus.
How many people can go on a plane? ›Commercial airplanes, for passenger use, can hold a lot of people! The biggest airplanes, like the Airbus A380, has 900 seats. Smaller commercial airplanes can hold as few as 20 people. Airplanes used by private pilots are sometimes a single seat, so only one person can fly at a time!